Technical Help on iWin.com

  1. Most Common Technical Questions
  2. Where can I get advanced diagnostic and PC troubleshooting?
  3. Do you have a troubleshooting assistance guide?
  4. How do I take a screen shot?
  5. How can I stop my game from crashing?
  6. How do I clear my browser history/cache?
  7. More...
  1. Download and Activation Questions
  2. How can I install or reinstall my purchased game?
  3. How can I determine if my computer meets a game's system requirements?
  4. How can I solve the problems I am having updating to the latest version of the iWin Games Manager?
  5. Is being online essential for playing my game?
  6. How many times can I reinstall my game?
  7. More...
  1. Uninstalling and Removing Questions
  2. Why can't I uninstall or remove a game?
  1. Maintenance Questions
  2. How do I make sure I have the latest update of Java?
  3. How can I test my Active X functionality?
  4. How do I make sure my version of Mozilla Firefox is up to date?
  5. How do I make sure my version of Windows and Internet Explorer are up to date?
  6. Can I run other applications while playing your games?
  7. More...
  1. Security and Antivirus Questions
  2. How could I get "virus detected" or "adware detected" messages from iWin downloads?
  3. If my AVG antivirus software falsely detects iWin Games, what should I do?
  4. If my McAfee antivirus software falsely detects iWin Games, what should I do?
  5. If my CA (Computer Associates) antivirus software falsely detects iWin Games, what should I do?
  6. If my Trend Micro antivirus software falsely detects iWin Games, what should I do?
  1. Game Specific Issues
  2. Game Issue: Syberia and Post Mortem not Vista or Windows 7 Compatible
  3. Game Issue: I am playing Celtic Kings, why is the screen upside down?
  4. Why could I be experiencing problems with "JoJo's Fashion Show: World Tour?"
  5. Can you help me remove my pause on the game "Wild Tribe?"
  6. Why could I be experiencing problems with Jewel Quest Mysteries 2: Trail of the Midnight Heart
  7. More...
  1. iWin Games Manager Questions
  2. How can I reinstall the iWin Games Manager?
  3. How do I uninstall a game with the iWin Games Manager?
  4. How do I uninstall the iWin Games Manager?
  5. How can I get the iWin Games Toolbar?
  6. How may I determine which version of the iWin Games Manager I am running?
  7. More...
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