Glossary

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  • Activation Code Activation codes are the “passwords” used to unlock your download games once purchased. To make your game installations as easy as we possibly can, we now accept the email address associated with the purchase transaction of your game for you to easily remember as your activation code. Each download game purchase from us may be installed up to three times for your convenience and enjoyment.
  • All Access

    All Access is an alternate way of playing all the games you love with maximum value. 

     


     


     

    Enjoy the many benefits of membership including...

    • Unlimited, ad-free access to most of our vast selection of game titles for the low monthly price of $9.99! 
    • Eligibility to purchase games for 65% off or more, including our "Steals & Deals" section where members can buy games for as low as $3.50!
    • The ability to earn rewards in Hotel iWin for the games you play!
    • You may cancel anytime without commitment or penalty! 

    Click HERE for instructions on how to register if you are not already a Club iWin member and wish to join All Access.

    Click HERE for instructions on how to change your active Club iWin membership to All Access.

    Click HERE for our Terms of Service.

  • Avatar

    An avatar is a player icon or image that represents your personality to other players.  

    It's easy to update your Hotel iWin™ avatar with a photo of your choice.  

    Copyright 2008 iWin Inc. All rights reserved. Hotel iWin and Opal product and product feature names are trademarks and/or registered trademarks of iWin Inc.  All other company and product names are trademarks and/or registered trademarks of their respective owners.  Features, pricing, availability and specifications are subject to change without notice.  For further inquiries, please visit our Web site at http://www.iwin.com.

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  • Backup CD

     

    A Backup CD gives you a physical backup of the games you buy and have additional content such as trial games that you can install and try out.  They are especially useful for users with slower internet connectivity so that installation time is greatly reduced. 

    They may be purchased only at the time of the purchase of your game ($9.99 for non-members or 1000 iCoins for Club iWin or All Access subscribers).  The activation code associated with each purchase doesn't allow us to do it any other way.  Backup CDs are defaulted to our shopping cart at checkout time - you have the option to remove the disc before you submit your order.

    Installing purchased games with Backup CDs does require an internet connection for the activation process, which is identical to that of download installations.  Game purchases with Backup CDs are subject to the same limitations on number of subsequent activations as our download games. 

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  • Club iWin

    Club iWin is our subscription program to get the games you love at our lowest prices - with no minimum purchase or time based commitments. 

    How it works:  You pay a monthly membership service of $6.99 USD and receive 1000 iCoins to use toward the games you love.  Nearly all of our games are priced at *1000 iCoins. 

    Club iWin members receive 

    • Over 1,000 Games for $6.99 each or less.
    • Sneak Peeks at all iWin produced and developed games.
    • One bonus game given to all members every month.
    • Earn rewards in Hotel iWin for every game you purchase and play!
    • Club iWin members now receive 10% back in iCoins for all game purchases made.  
    • Absolutely No Commitment!

          Click HERE for our Terms of Service.


    *  Prices may vary - and actually many games on our site will be considerably less - we still have our "Steals & Deals" section full of lower priced games to peruse and buy).  Additionally, we have some new Premium Games
    that may cost a little more - but will be worth every iCoin you spend and nearly always cheaper than non-member prices.   

  • CVV2 Number

    The CVV2 number is the 3-digit number on the back of your MasterCard or Visa.   It is often called the security code.   We verify this number to ensure that your card is in your possession and is one of our means for preventing fraud. 

     

     

     

     

     

     

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  • Daily Alerts Daily Alerts allow you to get the first word on exciting new games from iWin!  Everytime we release a new download game to our site, you will receive a quick notification.  You can subscribe to Daily Alerts from the lastest version of the iWin Games application, allowing you to stay on top of our games!
  • Direct X

    Microsoft DirectX is a collection of small programs that developers use to allow their program to talk to Windows.  DirectX allows developers to use the same tools to ensure that their programs will be able to run on Windows.  Once you install DirectX on your computer, it is possible that your games will still not run.  This is why you should also check for updates to the DirectX package.  These updates corrects error in older versions and add new capabilities to use newer hardware.  However, Simply installing the latest version of DirectX does not guarantee that every game made will work on your computer.  You must also make sure to update the Drivers(software) for your video, sound and input devices(like your mouse).  You will need to go to the manufacture's website of the video card, sound device or mouse and keyboard in your computer to download and install the latest drivers.

    The latest version of Microsoft DirectX is version 11.  This can easily be downloaded from the Microsoft website at http://www.microsoft.com/directx.  In order to find out which version of DirectX you have installed on your system, click on the Start button and select the "Run..." option.  Then type in the word Dxdiag and press the OK button.  If you get any warning message just click on the Yes button.  You will then see the Dxdiag information box like the one below.

     

    If you are requested to send in your Dxdiag information simply click on the "Save All Information" button and name your file.  Then save your file someone on your computer(we suggest your Desktop, so that you can fild it easily).  You can then attach the results to your support ticket.

     

     

  • Download Game

    As the term implies, download games you may install on your computer.  They are characterized by rich graphics and sounds.  Registered users can install download games to Play free with absolutely no time limit! or for 60 minute trials.  Once you’ve decided to purchase a game title, you have the option of doing so by either standard payment forms or at a discounted price with our iCoins virtual currency.  Each download game purchase has an activation code which can be used for a total of three times.  This is especially useful for owners of second computers or for the unfortunate situation of hardware failures.  You are not limited by the length of time you can play the game nor the number of times you can initiate new sessions of your game.  All download games require an internet connection for initial activation. 

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  • Full Screen Nearly all games available on iWin.com are available to be viewed in full screen (as the name suggests, it takes over your entire monitor) or windowed mode (a smaller view of the game while leaving room for other activities you might be doing).  Sometimes your game play is so engaging that you don't want any distractions from it, other times you may want to multi-task and view other items on your screen simultaneously.  While many games will differ on how to adjust this setting (typically from the game's "Options" or "Menu"), it should be fairly intuitive for achieving the game experience you are seeking.
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  • Hotel iWin™

    Hotel iWin is the destination zone where our players can create customized rooms and avatars to represent themselves for their friends and the community at large while enjoying a world of self expression.

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  • iCoins

    iCoins is the virtual currency used by Club iWin members to get the games they love at our lowest prices.

     

     

     

     

  • iWin Games Manager

    The iWin Games Manager is your gateway to the optimal downloadable game experience with the games of iWin.  The manager gives you safe and secure access to our catalog of games to download, along with information and special promotions only available to iWin Games users.  The iWin Games Manager also provides easy management and access to all of your download games, as well as any account and/orsubscription information and Opals tracking. 

     

     

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  • Opals™

    Opals are the currency of Hotel iWin™ which can be redeemed from a vast selection of virtual items you may decorate your Hotel room with.

    Earning Opals™ is not a strenuous, labor intensive process.  You earn Opals by having fun - playing the games you love. 

    For each minute you play of our "Play Free, No Time Limit" game titles time that you play you earn 1 Opal, which accrue in your account.

    For each minute you play of games that you've purchased from us, you earn 2 Opals, which accrue in your account.

    You can earn Opals for game play time totalling twelve hours a day. 

    • Writing reviews of games on iWin.com will earn 5 Opals per day.
    • Posting messages on other Hotel iWin guests' Message Walls will earn you 5 Opals per day.
    • Opals have no cash value.

    To earn Opals, you do need to be logged in to iWin with your username and password while playing your games.

     Copyright 2008 iWin Inc. All rights reserved. Hotel iWin and Opal product and product feature names are trademarks and/or registered trademarks of iWin Inc.  All other company and product names are trademarks and/or registered trademarks of their respective owners.  Features, pricing, availability and specifications are subject to change without notice.  For further inquiries, please visit our Web site at http://www.iwin.com.

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  • Processor

    Sometimes the processor is also referred to as the CPU is where the intelligence and nervous system of your computer lives. There are three types of processors currently widely available: 16-bit, 32-bit, and 64-bit. Your individual computer's specifications may be found via your dxdiag.

  • Processor Speed

    Processor Speed is defined by the number of cycles per second that the Central Processing Unit or CPU processes information. The measurement of this speed is megahertz. You can determine your Processor Speed from your computer's dxdiag file.

  • Purchase Only Games that are not currently offered for All Access have the designation "purchase only" on the game's home page.  Most of these titles we are not able to offer temporarily for contractual reasons but will usually eventually be available.  In the meantime you should be able to take advantage of free trial time available to enjoy the game and purchase the ones you really love at low member prices.
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  • Room

    Your "Room" is your ever evolving hub of Hotel iWin™.  The look and feel of the environment, the text description of yourself and  the photo of your avatar - they are set up for you to customize to set yourself apart from everyone else.

     

     

     

     Copyright 2008 iWin Inc. All rights reserved. Hotel iWin and Opal product and product feature names are trademarks and/or registered trademarks of iWin Inc.  All other company and product names are trademarks and/or registered trademarks of their respective owners.  Features, pricing, availability and specifications are subject to change without notice.  For further inquiries, please visit our Web site at http://www.iwin.com.

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  • Shops

    The shops at Hotel iWin™  are your virtual destination zones to find the items you want for your room.  Using the Opal™  currency you may find the backgrounds, accessories, clothing items, and peripheral characters to flesh out your space for endless amusement.

    Copyright 2008 iWin Inc. All rights reserved. Hotel iWin and Opal product and product feature names are trademarks and/or registered trademarks of iWin Inc.  All other company and product names are trademarks and/or registered trademarks of their respective owners.  Features, pricing, availability and specifications are subject to change without notice.  For further inquiries, please visit our Web site at http://www.iwin.com.

  • Steals and Deals

    "Steals and Deals" are the deep discounted games available to Club iWin and All Access subscribers as one of many member benefits.  To learn where to find them and how to buy them please click HERE.

  • Storage

    Everyone is entitled to moods, whims, and inclinations - especially at Hotel iWin™.  With your closet, you can store your purchased clothing, accessories, decorated environments, furniture, and sidekicks when not in use.  This allows you to match (and mismatch!) all of your purchased items to whatever effect you wish to create - whenever you want!

    Copyright 2008 iWin Inc. All rights reserved. Hotel iWin and Opal product and product feature names are trademarks and/or registered trademarks of iWin Inc.  All other company and product names are trademarks and/or registered trademarks of their respective owners.  Features, pricing, availability and specifications are subject to change without notice.  For further inquiries, please visit our Web site at http://www.iwin.com.

     

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  • Windowed Mode Nearly all games available on iWin.com are available to be viewed in full screen (as the name suggests, it takes over your entire monitor) or windowed mode (a smaller view of the game while leaving room for other activities you might be doing).  Sometimes your game play is so engaging that you don't want any distractions from it, other times you may want to multi-task and view other items on your screen simultaneously.  While many games will differ on how to adjust this setting (typically from the game's "Options" or "Menu"), it should be fairly intuitive for achieving the game experience you are seeking.
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