In some instances, providing us with your Facebook User ID number is essential for resolving your particular issue for iWin Games on Facebook.
To locate and report your Facebook ID number:
For Firefox and Chrome Users
1.Go to your homepage on Facebook and click on your name to get to your profile.
2. Once you're at your profile, change the URL to: http://graph.facebook.com and remove the portion of the URL following your name (?ref=search). In this case the URL should read http://graph.facebook.com/robert.delaware as shown below.
3. A new page will populate, providing you with the Facebook ID number (shown in the image below on the top line).
For Internet Explorer Users
1. Go to your profile and click on your profile picture. Your Facebook ID will be located in the URL bar after a string of numbers, as shown outlined in the image below (after the dot and before the '&').
If these methods do not work for you, please reply to your ticket with your Facebook profile URL (beginning with "https://..." as seen below) or with the email address associated with the Facebook account via which you play the game.
You may also want to try the following - http://whatismyfbuid.com/