I'm having technical issues with my iDevice (iPhone/iPad/iPodTouch), what can I do?

Please review the information at the following link for technical assistance instructions provided by Apple...

Apple Technical Assistance

If you're still experiencing issues, try the following (please make sure you’ve saved any progress on any games/apps you currently have running):

1. Double-press your Home button to display all the current running apps at the bottom of the screen.
2. Tap and hold one of the application icons until they start to wiggle.
3. Tap on the red minus sign to close each application.
4. Press the Home button.
5. Reboot your iPhone/iPad/iPod Touch and launch the game again.

The game should now start.

If you're still having problems, please let us know exactly which of the following devices you're using...

iPhone (Original)
iPhone 3g
iPhone 3GS
iPhone 4
iPhone 4 Verizon
iPhone 5
iPod Touch 1st Gen
iPod Touch 2nd Gen
iPod Touch 3rd Gen
iPod Touch 4th Gen
iPad
iPad2
iPad2 w/3G AT&T
iPad2 w/3G Verizon

Also, what is the firmware version (AKA iPhone OS or iOS). Please make sure to backup your phone and update your firmware. iOS 6.1.3 is the latest firmware.

iWin Customer Support

I'm having technical issues with my iDevice (iPhone/iPad/iPodTouch), what can I do?

Knowledge Base