If you've taken part in a survey or offer and have not received what was expected (Tokens or Episodes) you may need to refresh the page for the rewards to populate.
Please be aware that the advertisers sponsoring the survey or offer have to inform TrialPay, the company responsible for distribution of offer rewards when you have completed an offer and satisfied all the offer requirements. They normally do this instantly but can take anywhere from 30 minutes to a few business days.
If it has been several business days since you completed an offer and you still haven’t received your rewards, please locate the offer on My Offer Status and click the "Contact Us" link to contact TrialPay. Note that you must have the advertiser's confirmation e-mail as proof of completion in order to claim missing rewards.
You may also contact TrialPay via the following link - https://www.trialpay.com/support/contactus/. Thank you.