Knowledge Base

Getting Help
- Getting help and Support Center Questions
- iWin Forums Questions
Breaking News
iWin Games on Facebook
Technical Help on iWin.com
Subscriptions on iWin.com
Accounts on iWin.com
Game Play Experience
Online Party Games
Backup CDs
- Backup CD Questions
Hotel iWin™
- Hotel and Room Questions
iWin Games for Mobile Platforms
Retail Purchased Games
Newsletter/Promotions
iWin Policies

Club iWin Questions

Knowledge BaseSubscriptions on iWin.comClub iWin Questions

How do I purchase (add) iCoins to my account balance?
Are Club iWin members eligible for coupon discounts?
As a Club iWin or All Access member, how may I purchase a game from the Steals & Deals section with my iCoins?
As a Club iWin or All Access member, where can I find my monthly free game?
Can anyone be a Club iWin or Club iWin All Access member?
Can Club iWin subscribers earn iCoins to buy games?
Can I buy iCoins as a gift for someone else?
Can I change my subscription plan from Club iWin to All Access (or vice versa)?
Can I Have Both a Club iWin and All Access Subscription?
Can I move my subscription rebilling date?
Can I pause my Club iWin account for a month?
Can I transfer iCoins from my account to another Club iWin account?
Can I use my balance of iCoins and pay the remainder with my credit card or PayPal account?
Do iCoins ever expire? What happens to the iCoins in my account if I cancel?
How can I cancel my Club iWin monthly membership?
How can I review my iCoins balance and Club iWin purchase history?
How can I start or reactivate my Club iWin membership?
How do charges from iWin appear on my bank or credit card statement?
How do I start my iWin Games account?
How do I submit a refund request for a game I bought with the iCoins currency?
How do I use iCoins from my Club iWin account to purchase a game?
I have a billing question. I accidentally hit "pause" for my Club iWin/All Access subcription but didn't mean to. How can I "unpause" it?
I paid for my monthly iCoins. Why aren’t they showing up in my account?
I took advantage of an offer but haven't received my iCoins. What do I do?
If I cancel my Club iWin membership, can I still play the games I purchased?
If I created an account at iWin.com before, can I use this login for my Club iWin or All Access membership?
If I have cancelled my account, why does my account state that will expire later?
If I uninstall the game I bought will I be refunded?
What are Bonus iCoins and Lifetime Bonus iCoins?
What are iCoins?
What does "No Commitment" mean?
What is Club iWin?
What is the Club iWin Rewards program?
What is the difference between Club iWin and All Access? What are the reasons for joining either?
When will my next subscription renewal billing take place?
Why am I being charged $6.99 monthly?
Why am I being taken to a screen asking for credit card information when I am attempting to make my purchase with iCoins in my account?
Why am I getting a "Card Already in Use" message when I try to sign up?
Why can't I activate the game I purchased with iCoins?
Why was I billed multiple times for my Club iWin / All Access subsciption initiation or renewal?

Home
Online Support
Request Support
My Support

Sign in
Exit

Knowledge Base
Downloads
Glossary
Submit a Ticket
My Tickets
My Subscriptions

Welcome Guest

Advanced Search